Our FAQs

Xakia is an online legal matter management software. Xakia was built specifically for in-house legal teams to help them optimize the efficiency and impact of their department.

Founder and CEO, Jodie Baker created Xakia in 2016 to give in house legal departments affordable legal matter management tools for improved visibility, reporting and efficiency improvements.

Xakia is an all-in-one cloud based legal management software that helps you optimize the efficiency and impact of your in-house legal team.

The Xakia platform is built around four key features:

• Legal matter management
• Legal intake and triage
• Legal spend and external counsel management
• Legal data analytics and reporting

If you’d like to learn more about the platform, book a demo with the team, or sign up for a free 14-day pilot to see it in action.

Xakia’s in house legal software pricing has been designed to suit in-house corporate legal departments of all sizes. It can scale appropriately with the number of lawyers in your in-house legal team, which makes it accessible to teams of just 1-2 lawyers, all the way through to large teams of 2,000 with multiple sub-teams and reporting lines.

Our affordable subscription plan consists of only a simple monthly per user charge.

If you have a large legal team, or require a tailored matter management software solution, we’ll be happy to discuss your needs with you. Get in touch with the Xakia team today.

No, our legal software plans are month-to-month on a per user basis. You can cancel at any time.

Yes, absolutely! Sign up for a 14 day pilot and test the Xakia platform for yourself – no credit card needed.

Yes, absolutely! While you may not have hundreds of lawyers, you still need to track and report on legal matters just as much as massive in-house teams do – and the pressures on your time are even greater. Xakia understands your need for efficiency.

Xakia's matter management software was originally built for small legal in-house teams, (but we are used by teams of all sizes now.) Benefits include:

Pricing that scales down
Feeling locked out of premium legal software built for large teams? With Xakia, you can manage your own implementation, and pay only for the number of users you need. Only 4 people in your team? No problem!

Easy configuration
Follow our simple instructions and be up and running in less than an hour.

Ease-of-use
Your in-house legal team will love our intuitive legal matter management software. Our online training materials and videos, together with our responsive support team, mean you are not alone.

Security you can trust
We have taken the time to get independent security certification, so you know that your information is safe.

Free 14 day pilot
Try before you buy with our free pilot. No credit card, no obligations. We know you’ll love it as much as these customers.

Our legal matter software is designed to help small departments benefit from legal technology, at an affordable price. Book a demo or sign up for a 14 day pilot and see it for yourself.

No! Our corporate legal matter management system is very user friendly. The intuitive and modern design aims to give our users a great experience, whether creating or viewing a matter. Our simplified matter form has been designed to get you creating legal matters quicker.

If you would like to see our in house legal software in action, get in touch with the team for a demo.

Xakia is a cloud based legal software, and has been built for immediate deployment and use - just like any cloud based system you might use in your daily personal or work life. Xakia can be accessed any time, anywhere, from a Firefox or Chrome browser.

Unlike other enterprise legal management software, you can leverage the power of our modern system and architecture and avoid costly implementation fees or processes. Check out this case study from Upper Hutt City Council who implemented Xakia without the need for a costly and complex implementation.

Once you have started your free 14-day pilot, or purchased a subscription plan, your online set up will take 30-60 mins capturing details about your team and its structure, the types of work you do and the law firms you engage with. Invite each team member with the click of a button. Then, you are ready to start adding and managing your legal matters.

Book a demo with our team to learn more about our in house legal software.

Xakia has an open, rest API which it utilizes for native integrations with numerous software, including:

• Document Management: NetDocuments, iManage and SharePoint
• eBilling: Brightflag
• Email: Outlook, Gmail
• Automation: Checkbox, Josef, Ironclad and LinkSquares
• Authentication: Azure Active Directory, Okta, SCIM and ADFS
• Communication and chat: Microsoft Teams and Slack
• CRM: Salesforce

In addition, clients are able to use the API to create their own integrations. Please feel free to contact us for more information.

Yes! Our spend management software allows you to receive, review, approve/reject invoices from external resources from one centralized legal software. You’ll enjoy improved transparency and manage and monitor spend without the stress or hassle.

Your external resources will also enjoy access to our free portal - Xakia Connect. Benefits include the ability to:

• Managing users
• Upload and manage invoices
• Receive legal work invitations from clients using Xakia’s matter management software

Yes, we have an in-built document management solution. Alternatively Xakia can integrate with your existing document management software, including SharePoint, NetDocuments or iManage.

If you are an Admin, you will need to configure your system. We can assist with this, but it should take you as little as 30 minutes to be ready to start adding legal matters.

Once your system is configured, the best place to start is to add a 'matter' (also known as a file or case).

Click the ‘+ New Matter’ button in the top right-hand corner of your screen, complete the mandatory fields about who, what, when and why of your matter, and click ‘Save’.

Your work can be displayed and managed on the Card View or Matters List, and legal analytics can be interactively displayed on the Dashboards.

We highly recommend joining our monthly user training webinars for tips and tricks to using Xakia, but feel free to reach out to the Xakia team at any time for assistance.

If you are logged into the Xakia matter management system, you can click the ‘?’ in the top right-hand corner of your screen to access online support materials.

Alternatively, you can email support@xakiatech.com at any time to be connected with our Support Team.

Ongoing support is available directly with your Xakia Consultant, or via the Support Team. We also offer monthly refresher training webinars for all existing users and a quarterly check-in to ensure you are getting maximum value of the Xakia legal matter software.

Whatever the system you are moving from - whether excel or another matter management system - your data and documents can be easily imported into Xakia, using our standard templates and processes. We would be happy to assist you with this.

We don't lock your data in - we make it our business to provide you with a beautiful and simple cloud based legal software you love using... but if you choose to cancel your subscription, matter data captured in Xakia can be exported at any time (subject to individual user permissions).

Please get in touch with the Xakia team if you have any questions.

Xakia has a standard set of fields captured for each piece of work which take about 30 seconds to complete, or instantly if you use Xakia templates.

If you need to capture custom fields, this can be done quickly and easily, included at different points in the matter process (at legal request, matter, completion, or for dispute or contract specific information).

Note: we do caution clients against too much data – less data, captured more often is most effective.

Xakia has over 25 standard legal analytics reports, which are available directly from your Xakia matter management system. Simply select a report, apply filters such as team member, client, dates or type of work and click 'Run'.

Reports are available in PDF or Excel. Custom reports can be built in Word, Excel, PDF or PowerPoint format.

Xakia has over 25 off-the-shelf reports and the ability to filter those reports to include the work of different managers, team members, clients, matter types, dates and more.

However, if you require something a little more specific to your needs, we would be happy to assist. Once a custom legal report has been created, you can run it at any time using the existing filters. Get in touch with us for more information.

Yes, absolutely! You can determine the level of access a user has in Xakia. You can restrict their access to:

• All matters
• All matters including confidential
• Group matters only
• My matters only