Legal Departments that proactively pause to plan for the “new normal” will be better prepared for the transition, be better equipped to handle non-COVID work, and will weather what promises to be another strange year with less stress.
Xakia shares the results of the Legal Operations Health Check, the most practical look yet at how Legal Departments across the spectrum of size, industry and geography are evolving their Legal Department tools, policies and procedures.
This blog series has focused on Agile, a way of working that’s being used by more than 70 percent of our business colleagues, according to the Project Management Institute, and an increasingly popular matter management system for in-house teams.
Your Legal Intake & Triage framework can borrow a few best practices from the school of queue management – the study of how humans behave in line for a bank teller, an airline check-in counter or….a roller coaster.
It may not be the stuff of compelling legal thrillers, but Intake truly is a paramount concern for Legal Departments: Done wrong, it can lead to fumbled projects, duplicated efforts and/or an overwhelming pipeline. Done right, it can set up each matter for success.
In our new series, we will address the ins and outs of Intake – and how a few adjustments to the process can improve your operations, service and morale.
As consumers of legal services know, when the outside counsel spend is governed by hourly billing, it’s inherently hard to predict, as it can vary with the phase of a project, the demands of the other side, even the habits and styles of the lawyers involved.
The unpredictability of legal activity has been the top reason in-house teams struggle to accurately predict legal spend. But, this is changing, especially with the rise of legal operations. Legal teams can no longer operate as a black box, spending with impunity. They must be more quantitative. They must take a disciplined and strategic approach to spend management so they are armed with the necessary data to enforce real change.
Budget season approaches – and soon it will be time to turn your attention from the law to the ledger. More than 70 percent of companies have a December 31 year-end; for this majority, the next few months are a critical time to request and allocate resources for the year ahead.
On its face, ROI seems pretty straightforward – a basic math equation that determines the ratio between an investment’s profit and its cost. But with legal technology, this can get a little nebulous: Your department deals in time, not in widgets.