How Quotient Sciences replaced a constraining CLM with a platform built for their team
Quotient Sciences needed a flexible matter management solution that could integrate with new tools, minimize training, and give their dispersed legal team a single source of truth.
Xakia replaced a constraining CLM at Quotient Sciences, giving the UK-based legal team one place to manage matters and contracts — with almost no training required and immediate time savings across the team.
Industry
Life Sciences
Team size
5 (3 lawyers, 1 paralegal, 1 apprentice)
Region
UK, US & Europe
Products used
Matter Management + Contract Management
Key results
5 hrs/week
saved per lawyer in matter recall and handover
5 hrs/month
saved in legal reporting
Flexible
modular platform with room to scale
Minimal
training required for business users
About Quotient Sciences
Quotient Sciences operates in the life sciences sector, helping customers design new medicines and test them in healthy volunteers. Two-thirds of customers are US-based, with the remainder across Europe and Asia. The company works with a broad spectrum of clients, from large pharmaceutical companies to emerging biotech start-ups.
The legal team consists of five professionals spread across the UK, supporting both UK and US colleagues. The team includes three lawyers, a paralegal, and a solicitor apprentice, covering a diverse portfolio of matters across the organization.
The Challenge: A Constraining CLM Tool
Before Xakia, Quotient Sciences relied on a contract lifecycle management (CLM) platform. While it offered some strengths, the system proved restrictive.
The legal team wanted:
A flexible solution
Tools that worked well on their own but could integrate with others
Less reliance on intensive, organization-wide training
“I felt a bit caged. It was designed to be an end-to-end solution, which required us to live in that software and adjust all our processes to fit. We couldn’t easily integrate new tools like AI or document review software. We needed something more flexible, something that did core things really well without locking us into an entire ecosystem.”
Why Xakia
Xakia’s integrated approach to in-house legal work was a key differentiator. Quotient Sciences adopted two key areas at launch:
Contract Management
Contract Management Central access to signed contracts, responsibilities, and renewal cycles
Democratized” contract access across the business with minimal training
Matter Management
A single place to manage matters across a dispersed team
Easy handover of work when colleagues are offline or working irregular hours
Seamless integration with familiar tools like Outlook
“With matter management in Xakia, anyone can pick up where a colleague left off. It’s been a real game changer.”
-Michael-
VP Legal Affairs
Adoption and Ease of Use
The shift to Xakia was straightforward and light on change management.
Legal team training: Only the five core members needed in-depth training.
Business user training: Wider teams required only a short video to access contracts.
Onboarding: Supported by Xakia’s resources and guided implementation team.
“Previously, we had to train dozens of colleagues across sales and procurement, which was laborious and time-intensive. With Xakia, almost no training was needed beyond the legal team.”
-Michael-
VP Legal Affairs
Measurable Impact
Xakia delivered significant time savings and efficiency gains:
Matter recall and handover: About 5 hours saved per week per lawyer.
Reporting: Around 5 hours per month saved through ready-made, exportable reports.
Long-term projects: Easier to revisit annual filings and ESG submissions with all records in one place.
“Matter management helps us build the story of a deal over time. No more digging through notebooks or old Word files. Everything is right there.” Michael, VP Legal Affairs
Partnership and Support
Beyond product functionality, the partnership with Xakia has been a differentiator.
“Of course, any complex change brings challenges. But what impressed me most is how Xakia recovers—acknowledging issues, fixing them quickly, and being completely transparent. I wish other vendors took the same approach.”
Useful matter management and legal analytics resources
