Simple and Powerful Legal Intake & Triage Software for In-house Teams
Meet Xakia: where sophisticated legal operations meet "why didn't we do this sooner?" simplicity.
We've reimagined legal intake and triage from the ground up, creating a system that just makes sense for in-house legal teams in the UK.
Legal intake should be straightforward
We built Xakia to be:
Refreshingly simple for your clients to use (even the ones who still print their emails)
Surprisingly powerful for your legal team thanks to nifty automations
Remarkably affordable with zero hidden costs, because we believe in transparency
A front door for your legal intake
Set up Xakia faster than you can explain what a legal review is. Our streamlined setup process gets you from "where do I start?" to "wow, this actually works" without spending agonizing months learning a new system.
With Xakia you get:
A single entry point for all legal matters
Intelligent intake forms that ask the right questions upfront
Priority-based triage that helps you tackle what matters most
Automatically route requests to the right person
Legal self-service that puts you in control
Our legal software for corporate Legal Departments can cut through the chaos with business self-service.
Our AutoDocs system generates and routes documents with precise accuracy - either straight to business users for zero-touch processing or to legal for strategic review.
Automated document generation that knows exactly where to route everything
Zero-touch processing for standard documents (hello, efficiency)
Smart routing to legal when expert eyes are needed
A searchable FAQ system that intercepts those "quick questions" before they hit your inbox
Using Xakia's streamlined legal intake process and internal client portal have been so much more efficient for me.
Chuck Kable
Chief Legal Officer
When using Xakia, average days to completion [of legal requests] reduced by 73%.
Megan Isaacson
Legal Operations Manager
A single, elegant client legal portal
Picture the perfect submission and tracking system for legal requests.
No need to dream about that any longer. Xakia gives you a new legal front door: one streamlined portal where clients can effortlessly submit requests, track their progress, and get updates.
It's as easy as tracking a lunch delivery on Uber
Bonus: no hidden costs
That means unlimited users across your organization can access your Internal Client Portal at no extra cost.
Understand your legal intake with legal analytics software
Our legal analytics dashboard turns those seemingly endless legal requests into clear patterns and smart decisions. With Xakia's analytics, you can:
Spot trends before they become trends (like predicting which department will need legal help next)
Track turnaround times without wrestling with spreadsheets
Identify bottlenecks faster than you can say "quarterly report"
Showcase your team's value with elegant, executive-ready metrics
Make data-driven decisions about resourcing and workflows
Turn overwhelming request volumes into clear capacity planning
Receive complete information the first time
No back-and-forth for clarification that delays projects and turnaround times.
One platform to receive legal requests
Receive legal requests in a structured, reliable and easy-to-read format.
Faster assignment of requests to the team
Match the legal request to capacity and capability and fast track legal work delivery.
Matter creation is seamless
Remove double handling or manual updates, ensuring all information is tracked in a central legal matter software.
Xakia is cloud-based legal matter management software built specifically for in-house legal teams. It brings your matters, intake, spend, contracts, documents, and reporting into one place — so your team spends less time chasing emails and spreadsheets, and more time doing actual legal work. Founded in 2016, Xakia supports teams of all sizes across the globe.
Xakia covers the full stack for in-house legal teams: matter management, legal intake & triage, spend management, external counsel management, contract lifecycle management, legal project management, document storage, and analytics & reporting. Everything talks to each other, so you get one source of truth instead of five different tools.
No IT degree required. Xakia is cloud-based, so there's nothing to install. Most teams are up and running within days, not months. The interface is designed to be genuinely intuitive i.e. your team won't need a training course to figure it out.
Without a structured intake process, legal requests arrive through email, Teams or Slack, text, hallway conversations, and spreadsheets — and things slip through the cracks. A legal intake system gives every request a consistent path: submitted, triaged, assigned, and tracked. The result? Faster response times, better prioritization, and a clear record of everything your team handles. Xakia customers see average days to completion drop by 73% after implementing legal intake.
The Internal Client Portal is a hub where your internal clients (think: sales, HR, finance) can submit legal requests, track progress, and find answers to common questions - without having to email the legal team directly. You customize the intake forms, set up an FAQ library that intercepts routine questions, and keep requestors in the loop automatically. It's available on all subscription tiers. There is no charge or limit to the number of internal clients accessing this portal.
Yes — legal intake and triage is included in every Xakia subscription, from the smallest team to the largest. No add-ons, no extras.
No! The good news is you can have unlimited internal business clients use the Internal Client Portal at no additional fee!
Please note: the Internal Client Portal is available on the Advance plan – you can view our pricing to learn more.
Security is non-negotiable for legal teams, and it's one of our highest priorities. Xakia is certified compliant with ISO 27001, SOC 2 Type 2, and HIPAA. We conduct regular independent security audits, and operate on enterprise-grade cloud infrastructure. You can request our security documentation at any time.
Yes — and we're building more. Xakia uses AI for contract redlining and contract summarization. We're continuing to expand our AI capabilities with a focus on things that genuinely save legal teams time, without compromising accuracy or security. Keep an eye on our product updates for what's coming next.
Xakia consistently rates highly for legal intake on G2, Capterra, and Software Advice — particularly for ease of use, fast implementation, and customer support. If you want to see how we compare, check out our reviews or start a free 14-day trial and decide for yourself.
Yes. You can build intake forms that match your team's workflows, with custom fields, conditional logic, and different form types for different request categories (e.g. contracts, employment, commercial). No two legal teams work the same way, so your intake forms shouldn't look the same either.