Security at Xakia

Xakia was built from the ground up to ensure your most sensitive data is secure 

World-class information security management

Xakia is certified as compliant with ISO/IEC 27001:2013, the premier global information security system (ISMS) standard. Our comprehensive technical, physical and legal controls deliver enterprise grade security you can trust. 

ISO27001 information security management system certification  JAS-ANZbest practice


Request our ISO/IEC 27001:2013 certificate

robust information security

Powerful access control

Xakia gives you complete control over who accesses your data. 

Granular permissions

With Xakia you have complete control over what data your users can access, including the ability to grant or revoke access based on roles, teams, locations or by individual.

Multifactor Authentication

In addition to requiring user passwords that meet industry best practice requirements, Xakia’s multifactor authentication feature uses the industry leading TOTP protocol, adding a powerful second layer of security.

Single Sign On 

Xakia supports Single Sign On using OpenID Connect (OIDC), ensuring your organisation’s unique password policies are enforced in Xakia too. 

Matter-level confidentiality 

Xakia gives you the tools to maintain confidentiality and legal privilege for specific matters. By marking an individual matter as confidential, access is restricted only to those team members working on the matter and others you’ve specifically designated as having access. 

Even better, if you use Xakia’s in-built document management system (DMS) or have connected Xakia to your DMS, the documents you save there will inherit the same controls.

legal analytics software

Robust data security 

Xakia takes a multi-faceted approach to ensuring the security and availability of your data. 

Enterprise-grade encryption protects your data AND documents 

We use best practice encryption algorithms to encrypt your data – whether it’s in use, in transit, or in storage (at rest). 

Unlike others, we don’t stop at data encryption – Xakia also encrypts all documents that you and your business users upload, so there are no backdoors to your data. 

Backups to ensure recoverability 

With Xakia, your data, including access logs, is backed up to a separate location every five minutes and stored for 35 days – so we’re ready for the unexpected. 

Proactive protection and monitoring 

At Xakia, we’re constantly monitoring our environment for potential threats and vulnerabilities to keep your data safe.

data privacy

Data sovereignty and privacy 

Xakia’s thoughtful approach to data sovereignty and privacy makes navigating this complex area easier. 

It’s your data 

Our Terms of Service are clear: your data is yours, and we will only access or use it in the limited circumstances described in those terms.  

Compliance by design 

We’ve designed Xakia to keep the personal information you need to share with us to an absolute minimum. 

With Xakia you can choose where you store your data: Australia, Canada, the Netherlands, the United Kingdom or the United States. 

What’s more, you can choose different data locations for different users, allowing you to comply with the data sovereignty and privacy laws that apply to your organisation, and minimising cross-border data transfers. 

Back ups are kept in a separate location in the same country.

Trusted by leading companies and organizations worldwide

Major companies and organizations around the world have reviewed our security practices and have chosen to trust us with their most sensitive data. Hear why they choose Xakia here.

coca-cola - Xakia legal matter management software customer
syneos health
bluescope logo
serco logo
woolworths group logo

Find out more about our approach to security

If you want to know more about our approach to information security, you can request a copy of our Information Security Pack. Simply complete the form and we’ll be in touch with more information.

Request our information security pack

Some of the leading brands around the world who trust and love Xakia

coca-cola - Xakia legal matter management software customer
university of waterloo - customers who love and trust Xakia
woolworths group - customers who love Xakia
wesfarmers - customers who love Xakia
kcata - customers who love Xakia
optus - customers who love Xakia
bluescope - customers who love Xakia
syneos health - customers who love Xakia
accolade wines
contact energy
the Lottery Corporation
movember foundation
healthscope - Xakia legal matter management software customer
healius - customers who love Xakia

Ready to take Xakia for a test drive?