Video: Client Delight Webinar

Client satisfaction ≠ client delight.

But why does client delight matter to in-house legal teams? What are the fundamentals of ‘client delight’ and what are 3 quick wins to improve the client experience for internal clients?

Join Xakia Founder and CEO Jodie Baker, Carl White of CX-in-Law and Legal Consultant Katherine Thomas in a discussion about the important role of client delight for in-house legal teams, including 3 quick wins to improve the client experience for in-house legal clients.

Download the 45-minute session.

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