The role of client delight for in-house legal teams: webinar recording

Client satisfaction ≠ client delight.

Join Jodie Baker, founder and CEO of Xakia, Carl White of CX-in-Law and Legal Consultant, Katherine Thomas, in a discussion about the important role of client delight for in-house legal teams.

During this webinar, you'll learn:

  • Why client delight matters to in-house legal teams
  • The fundamentals of ‘client delight’
  • The 3 quick wins to improve the client experience for internal clients

Watch the recording now

Ready to take Xakia for a test drive?

Get a free 14-day pilot Get a demo