Effective Date: 8 July 2021
Xakia Technologies Pty Ltd ABN 93 612 857 593, an Australian proprietary limited company (together with its affiliates, “Xakia”) provides an online matter management service (“the Service”).
THE TYPES OF PERSONAL INFORMATION WE COLLECT
The types of personal information we collect about you may include:
In addition to the above, and if you provide it to us directly, we may collect some sensitive information about you, such as information about your racial or ethnic origin, political opinion or religious belief, membership of political association or trade union, sexual orientation, or criminal record. We will only collect sensitive information about you which is disclosed to us by a third party if we are authorized to do so under Privacy Law.
HOW WE COLLECT PERSONAL INFORMATION
Often, your personal information is collected when it is provided by you directly (for example, when you register for or use the Service, access our website, communicate with us, or invest in or inquire about our business).
However, personal information will sometimes be provided to us from third parties (for example, by our service providers, business contacts and network, or recruiters). Where this occurs, we will comply with any obligations we may have under Privacy Law to notify you of our collection of your personal information.
THE PURPOSES OF OUR COLLECTION, USE OR DISCLOSURE
We collect, hold, use and disclose personal information about you to enable us to provide you with the Service, interact with you about the Service or our business, or engage or employ you (or consider to do so).
For example, we may collect, hold, use and disclose your personal information for the following purposes:
USING YOUR PERSONAL INFORMATION FOR MARKETING PURPOSES
If we have obtained your consent, we and our carefully selected business partners may also use your personal information to promote and market our services and business to you, including through electronic methods such as email or SMS.
You may opt-out of receiving such direct marketing communications by making a request via our contact details (as set out below), by using the opt-out facilities provided in the marketing communication (eg an unsubscribe link), or by using any other means for opting-out that we may provide from time to time.
WHO WE DISCLOSE YOUR PERSONAL INFORMATION TO
The disclosures described above may involve your personal information being sent to overseas recipients in some contexts (for example, to any of our service providers who are located outside of the United States). Countries in which such third parties may reside include Australia and New Zealand, though this may change from time to time. We will take reasonable steps to ensure that any overseas recipients of your personal information will protect it from loss or unauthorized uses or disclosures.
USING OUR WEBSITE AND COOKIES
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognize you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorized access, modification, or disclosure. We use a number of physical, administrative, personnel and technical measures to protect your personal information in these ways.
However, the internet is not a completely secure environment, and we cannot guarantee the security of your personal information. Where necessary, we will comply with our obligations for data breach reporting under Privacy Law. By using our website, you acknowledge and agree that we make no such guarantee, and that you use our website at your own risk.
Any information you enter into the Service is stored on servers located in the jurisdiction(s) that are selected for you inside the Service by your account administrator. Personal information contained in other sources, for example emails, our client relation management system, and the shareholder database, may be stored through cloud-based systems that are hosted overseas. Such data will remain under our effective control at all times.
THIRD PARTY WEBSITES
ACCESSING, CORRECTING OR ERASING YOUR PERSONAL INFORMATION
If you would like to make a request:
please contact us using the details provided below. In most circumstances, we will comply with your request. If we deny your request (or part of your request), we will tell you why. We may also need to verify your identity when you make any such request in relation to your personal information.
MAKING A COMPLAINT
If you think we have breached a Privacy Law, or you wish to make a complaint about the way we have handled your personal information, please contact us by using the details provided below.
Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time.
If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
by mail: 4700 Belleview, Ste 404, Kansas City MO 64112, United States
by email: email@example.com by phone: +1 (816) 208-0144