Why should Legal Departments make strategic plans? According to the Association of Corporate Counsel’s Legal Operations Maturity Model Toolkit, there are five primary reasons to engage in strategic planning.
Your Legal Intake & Triage framework can borrow a few best practices from the school of queue management – the study of how humans behave in line for a bank teller, an airline check-in counter or….a roller coaster.
Legal departments face a messy and mutating maze of regulations and a bigger workload. As the work expands, three options emerge: Hire more lawyers, spend more on outside lawyers, or find new ways of doing things.