Frequently asked questions

How secure is my data?

How secure is my data?

All data is stored on the Microsoft Azure servers. Azure’s compliance with a broad set of international and industry-specific compliance standards, third party audits together with Xakia’s rigorous internal practices all work to ensure your data is well protected. If you would like a copy of our information security overview, please contact us here.

How much does it cost?

How much does it cost?

Xakia pricing has been designed to suit teams of all sizes, so that it can scale appropriately with the number of lawyers in your team. This makes it accessible to teams of just 1-2 lawyers, all the way through to the largest teams of 2000 with multiple sub-teams and reporting lines. There are no implementation costs, just a simple monthly per user charge. Further details are set out on the pricing page. If you require a tailored solution, we would be happy to discuss your needs with you.

Can I import and export data?

Can I import and export data?

Existing data can be easily imported into Xakia using our standard templates. We would be happy to assist you with this. Data captured in the Xakia system can be exported at any time into a range of formats.

How is the technology implemented?

How is the technology implemented?

Xakia is a cloud based system, so there are no costly implementation costs or processes. Once you have started your free trial or purchased a subscription, you will be required to fill in an online form to capture details about your team and its structure, the types of work you do and the law firms you engage with. Then you are ready to start.

How do I generate reports?

How do I generate reports?

Reports formats are automatically generated, or can be tailored to suit your needs. Once you settle on a format which suits you, it can be set to ‘auto-generate’ and will be stored in your ‘Reports Archive’ for you to use when you are ready.

Can I tailor our system

Can I tailor our system

Yes! If you need something additional, or would like to change the information your team captures, we would be happy to assist you with these changes for a small consultancy fee.